What is the first step in creating a project communication plan?

The first step in creating a project communication plan involves defining communication goals. This foundational step is crucial because it helps ensure that all subsequent actions are aligned with the overall objectives of the project. By establishing clear goals, project managers and communication teams can determine what they want to achieve with their communications, such as informing stakeholders, engaging the team, or managing expectations.

Defining these goals also guides the identification of target audiences, the development of key messages, and the selection of appropriate channels and frequency for communication. Without well-defined goals, the communication strategy may lack focus and effectiveness, potentially leading to misunderstandings or misalignment among project stakeholders. Thus, having a clear understanding of what the project aims to communicate sets the stage for a successful communication plan.